Privacy Policy

Privacy Policy

Effective Date: August 1, 2025

This Privacy Policy explains how LAIKO COMPANY LLC (“LAIKO”, “we”, “our”, or “us”) collects, uses, protects, and shares your personal information when you visit our website, contact us, or use our services. It also explains your privacy rights and how you can control your information.

1. Information We Collect

Information you provide directly:

Full name

Email address

Phone number

Property address or service location

Details related to your service inquiry or request

Information collected automatically:

IP address

Browser type and device information

Website usage data (via cookies or tools such as Google Analytics or similar services)

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide estimates or service details

Schedule appointments and send service updates

Send confirmations, reminders, and notifications

Improve our website, services, and customer experience

Send marketing or promotional messages (only with your consent)

3. SMS and Email Communications

If you provide your phone number or email address, we may send:

Service-related notifications (appointments, confirmations, updates)

Marketing or informational messages (only with your express consent)

You may opt out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.

For assistance, you may reply HELP or contact us directly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

Our internal team members involved in providing services

Trusted service providers (hosting, analytics, CRM, communication tools) under confidentiality agreements

Government authorities, if required by law

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

7. Your Privacy Rights

You have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

8. Indiana Data Breach Notification

In accordance with applicable Indiana data protection and breach notification laws, if we experience a data breach involving personal information of Indiana residents, we will notify affected individuals in a timely manner as required by law.

9. Intellectual Property & Infringement Claims

If you believe that any content on our website infringes your copyright, trademark, or other intellectual property rights, please submit a written notice including:

Your full name and contact information

A description of the content in question with a link (URL)

A statement of good faith belief that the use is unauthorized

A statement confirming you are authorized to act on behalf of the rights holder

Send notices to:

Email: [email protected]

Subject Line: “Copyright / Trademark Infringement Notice”

10. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Information

LAIKO COMPANY LLC

📍 Address: 3700 McKinley St, Gary, IN 46408

📧 Email: [email protected]

📞 Phone: +1 (260) 222-2870